Like having a web team on retainer
Think of it as insurance for your site: someone handling the updates and backups, and a real development team already in place for when you need them, so you're never scrambling to find someone.
Updates, handled
WordPress core, plugins and PHP kept current and tested, so an update never quietly breaks your site.
Backups & monitoring
Off-site backups and 24/7 uptime monitoring running quietly in the background, with one-click restore.
A dev team on call
When you need real development work, the people who already know your site are in place. No scrambling to find someone.
Partner
Where most clients start.
- Managed core & plugin updates
- 24/7 uptime monitoring
- Monthly off-site backups
- Email support
- Dev hours
Gold Partner
Phone support and dev time every month.
- Everything in Partner
- Priority phone support
- 3 dev hours / month
- Staging environment
- Quarterly site review
Custom Retainer
Tailored scope for complex, high-traffic sites.
- Everything in Gold
- Dedicated engineer
- Custom SLA
- Quarterly roadmap
- Architecture support
All retainers are month-to-month. No setup fees. Cancel anytime.
Frequently asked questions
Any hands-on engineering work: custom features, debugging, migrations. Unused hours don't roll over, but we'll always tell you before we'd exceed them.